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Wheelchair transportation for special needs trusts

The right vehicle. Three ways for a trust to pay for it.

Mobility Support Systems finds, builds, delivers and maintains wheelchair-accessible vehicles for the beneficiaries of special needs trusts — and handles the registration paperwork, the service and the follow-through that a trust office has no reason to take on.

Get a vehicle priced See the three arrangements Browse current inventory
A mother and her young daughter, who uses a wheelchair, at the deployed side-entry ramp of a red Chrysler Pacifica on a neighbourhood street
The right vehicle
Matched to the beneficiary, not to the lot
Three ways to pay
Lease, finance to own, or purchase
Kept running
Warranty, at-home service, and help whenever you ask
10 yr / 100,000 miStructural conversion warranty from the day of delivery
Service at the houseFree across much of the country while under warranty
Paperwork handledDelivered on a 60-day temp tag, registration prepared and mailed
Delivered, not collectedBuilt, inspected and driven to the driveway
Laurie Houdek, Director of Mobility Support Systems, at her desk
Your MSS contact

Meet Laurie Houdek

Director, Mobility Support Systems

Laurie is the single point of contact behind every MSS vehicle. She works directly with trust officers, attorneys and families to match each beneficiary with the right accessible van — keeping the process simple, transparent and handled, from the first conversation through delivery and service.

Finding that vehicle starts with asking the right questions. Laurie works with the parent or caregiver and the trust officer until she understands how the vehicle will be used every day — so the one she recommends meets the needs of the beneficiary and the family, not just the specification on paper.

If you call MSS, you are calling her.

Call (952) 808-2751 Email Laurie
Why a trust needs a partner for this

A trust turns a simple purchase into a project

The money is held by one person, the need belongs to another, and everything in between — the specification, the title, the insurance, the service — has to land somewhere. It usually lands on the trust officer.

What we actually do

MSS is the hub. One point of contact for the trust, the family and the vehicle — from the first conversation to the last service visit. The van is the deliverable. Removing the complication is the product.

  • The money and the need sit apartThe trustee controls the funds and carries the fiduciary duty. The beneficiary knows what they need to get in and out of a vehicle every day. Neither one alone can specify the van.
  • The specification is unforgivingSeating position, transfer method, headroom, the chair itself, who is driving, where the vehicle will park. Get one of them wrong and the vehicle is a very expensive object in a driveway.
  • Someone has to own the follow-throughOil changes, tire rotations, flat tires, registration renewals, factory recalls, warranty claims, back-ordered parts, the conversion repair four years from now. A trust office is not set up to handle any of it.
Why MSS exists

Buying the van is the beginning,
not the end.

Over five years a wheelchair-accessible van needs what any vehicle needs — oil changes, tires, brakes, registration renewals — plus the occasional conversion repair or back-ordered part. None of it is hard on its own. What trusts and families want is someone to call who already knows the answer. That is what MSS was set up to be.

Oil changes Tire rotations Flat tires Brakes and wear items Annual registration renewals Factory recalls Warranty claims Conversion repairs Parts sourcing and back-orders Scheduled maintenance Roadside assistance

Under MSS Premier, the cost is covered and help is one call away

The family takes the van in for routine maintenance wherever suits them, and MSS reimburses the cost — for five years, with nothing extra for the trust to budget. We send a reminder when the tabs are due. Anything still under the manufacturer's factory warranty, recalls included, goes to the manufacturer's dealer at no charge. And whenever something comes up — a repair, a part, a question — call us and we will help sort it out. Think of us as a concierge: we don't track the vehicle for you, but we are there every time you ask.

Under Flex or a direct purchase the trust owns the vehicle, so maintenance and repairs are the trust's to pay for. We still service it under warranty, and we are still a call away.

See what Premier covers Talk to Laurie
A mother and her teenage son, who uses a wheelchair, beside their accessible van on a downtown street
The right-fit promise

Nothing is worse than a vehicle that doesn't fit.

Finding the exact right van for a beneficiary is the hard part, and it is our job under every one of the three arrangements. Usually that is two conversations — one with the parent or caregiver who knows how the day actually goes, and one with the trust officer. Where a case worker or therapist has a view worth hearing, we ask.

Decide the vehicle first. The paperwork is the easy part.

The same vehicle, three ways

One vehicle. Three arrangements.
Only the arrangement changes.

A trust that wants nothing to administer, a trust that wants payments without having to find a lender, and a trust that can borrow on its own terms or pay cash are three different situations — not three tiers of the same product. We price all three on the same vehicle and put them side by side.

MSS PremierManaged lease · 60 months
$1,674.72
per month for 60 months
Due at delivery$4,995
Total out of the trust
$105,478
Included
Every service, renewal and repair for five years — oil, rotations, flats, brakes, recalls, conversion repairs, roadside and registration
At the end
Return it, or buy it for a price fixed at signing
Why a trust chooses itIt wants a vehicle, not a vehicle to manage. Maintenance and repairs for five years are paid for under the lease, and we are one call away whenever help is needed.
MSS FlexFinance to own · 66 months
$1,316.02
per month for 66 months
Due at delivery — 20% down$17,521
Total out of the trust
$104,378
Included
Nothing bundled. The trust arranges service on its own terms.
At the end
The trust owns the vehicle free and clear
Why a trust chooses itIt wants payments rather than one check, and it wants the beneficiary to own the van.
Direct PurchaseFinanced by the trust's own bank, or cash
$1,714.06
per month for 60 months, at 6.5%
Or pay cash$87,603
Total out of the trust
$102,843 financed · $87,603 in cash
Included
Nothing bundled. The trust arranges service on its own terms.
At the end
The trust owns the vehicle — and owns it from day one either way
Why a trust chooses itIt can borrow on better terms than we can offer, or it has the cash and sees no reason to pay interest at all. Paying cash is the least expensive route on this page.
Compare all three, line by line Ask for a quote on a specific vehicle

Example figures on one real vehicle — a 2027 Chrysler Pacifica Select with a Rollx side-entry conversion, $82,495 for the vehicle and conversion, delivered in Minnesota. Insurance is not included in any figure above, and the 6.5% shown on the Direct Purchase column is an illustration rather than a rate MSS sets. Premier's total carries maintenance, protective coverage, roadside and five years of registration; under Flex and a direct purchase the trust buys those separately — about $11,550 at our list prices — so add that before comparing totals. Your quote will differ with the vehicle, the conversion and the state.

How it works

From a phone call to a vehicle in the driveway

Five steps, one point of contact, and nothing for the trust office to chase between them.

A white Ford Transit with its lift deployed in a driveway as a girl in a wheelchair and her mother arrive home
  1. 1

    Tell us about the beneficiary

    Not the vehicle — the person. How they transfer, what chair they use, who drives, where it parks, how far they travel and how often.

  2. 2

    We find the vehicle and specify the conversion

    We source the right platform and configure the conversion for the way it will actually be used every day, new or certified used, whichever is the better answer. See what is on the ground today →

  3. 3

    You see all three arrangements side by side

    The same vehicle priced as Premier, as Flex, and as the trust financing or buying it itself — with what each one includes and what it leaves to the trust. Clear differences, and you choose what fits.

  4. 4

    We build it, deliver it and finish the paperwork

    Professionally built, fully inspected and delivered to the driveway rather than collected from a lot. The vehicle arrives on a 60-day temporary tag; after delivery we prepare the registration and mail it directly to the registrant, well before that tag expires.

  5. 5

    We keep it running

    Conversion warranty from the day of delivery, at-home service across much of the country while under warranty, and one number to call when something goes wrong.

In their words

From families we have delivered to

“Really easy to work with everyone involved in the purchase. Would highly recommend! They do great work and delivered, yes delivered, a clean and well cared vehicle JUST as described. Only wish I had found them sooner.”
Chris
“We love the customer service and fantastic product they provide. We had our vehicle delivered and was very appreciative of this service. This is our fourth vehicle from MSS and would not go elsewhere, keep up fantastic customer service.”
Warren
“Love the new van. All employees were knowledgeable and easy to work with. Even with the delay due to Covid the process was easy and seamless.”
Joel
“I am so happy with my new to me van! The whole process from the first phone conversation the loan rates, delivery and instructions were excellent. Best of all I have my independence back.”
Sandi
Who we work with

Three parties. One point of contact.

Trust officers & trustees

Every number that matters is fixed at signing and applied identically to every trust. Nothing about a lease is decided later by us.

What we put in writing

Special needs attorneys

Title, registration and sole-benefit questions answered the same way every time, with documentation your client's file can hold.

Families & caregivers

The people who know the beneficiary best. You are in the specification conversation from the first call, not shown the result.

What to expect

The first conversation costs nothing

Tell us about the beneficiary and we will bring back the vehicle and all three arrangements, side by side.

Start a conversation
Call LaurieGet priced